Privacy

Loquen is a dictation app that runs on your own computer. This page says exactly what leaves it, which is very little.

Website signup

If you join the Loquen launch list on this website, we store your email address and, if you choose it, your platform preference (Mac or Windows) on Cloudflare. We require you to confirm your email address before adding it to the list. We use this information only for launch notifications. We use Resend to deliver confirmation and launch update emails. You can unsubscribe from confirmation and launch update emails at any time. The signup form does not collect dictation, notes, audio, or patient information.

What stays on your machine

• Your voice. Speech recognition runs on your computer. Audio is never sent anywhere. Loquen normally keeps the 50 most recent recordings on your disk so Retry works; choosing Keep all audio retains more.
• Your text. In Private mode, the default, AI cleanup also runs on your computer, and nothing you say leaves it. The initial approximately 2.2 GB model download uses the network but carries no dictation. After setup, the licence check and update check below can also use the network and carry no audio or text.
• Your history, phrases, dictionary and settings. All local files. History can retain the original transcript and recording until you delete them, including after a redacted paste.

Enhanced mode, if you turn it on

Enhanced mode sends the text of a dictation, never the audio, to the cloud model you choose, using your own API key. Settings shows which provider, and whether your account with them has a business associate agreement and zero retention. You can keep any app, such as your EHR, in Private mode even when Enhanced is on. It is off by default.

The licence check

After the trial, Loquen confirms your licence with Lemon Squeezy, the store that sold it, at most once a day. That request contains your licence key and an instance id for this Mac and nothing else: no audio, no text, no usage, no identifiers. If the check cannot reach the internet, Loquen keeps working for 14 days on the last good answer.

Privacy Mode

Holding the Privacy Mode key replaces common identifiers with plain words before a paste, on your computer. Two things it can store, both on your Mac and nowhere else: an optional always redact list of names you add (treat it like a patient list; clear it from Settings), and an optional higher-accuracy model you download yourself. The replacement mapping exists only for the moment of one dictation and is never written down. The original recording or transcript can still remain in local History until you delete it.

What Loquen never does

• No account. No sign-in.
• No telemetry, analytics or crash reporting.
• No screenshots of your screen, ever.
• No sale or sharing of anything, because there is nothing collected to sell.

Purchases

Payment is handled by Lemon Squeezy as merchant of record. They see what a card processor sees. Loquen never sees your payment details. The price, the trial and the refund are set out in the terms of sale and refund policy.

Updates

Loquen checks for signed updates over HTTPS. That request carries the version you have and nothing about you.

Last changed September 2026.